Our Process


Scheduling Your First Appointment

We understand that for many people, asking for help is a big step to take. We do accept self-referrals. To self-refer, you need to simply phone or email the Clinic directly. You can also be referred by another health professional such as a family doctor, psychiatrist or other appropriate health professional.

Assessing Your Preliminary Needs

Before we can provide you with our services, we’d like to learn more about your needs and preferences for Psychotherapy and/or Neurofeedback brain training.  A brief interview is conducted over the telephone to help gather this information.  This screening will also help us determine whether we are able to provide the services to meet your needs.


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Psychology Sessions

Psychotherapy session fees are for 60 minutes — 50 minutes session time plus 10 minutes for preparation and documentation.

Neurofeedback Training Sessions

An individual receiving Neurofeedback brain training with the Clinic Technician can expect to be in the clinic for approximately 45 minutes. Each Neurofeedback training session provides 33 minutes of brain training and there is time for hooking up and unhooking the electrodes.

Fees

Rates for Psychological Services with Dr. Seidman are based on the guidelines set by the Ontario Psychological Association.  Please inquire about fees for specific Psychological Services.  The Ontario Health Insurance Plan (OHIP) does not cover fees for Psychological Services.

Rates for Neurofeedback brain training with the Clinic Technician are based on the current market rates for Neurofeedback training in Ontario.

Please inquire about fees for Psychological Services and/or Neurofeedback training.

Payment

Payment for Psychological Services and for Neurofeedback brain training is expected at the end of each appointment. Cash or cheques are accepted, and following payment we will provide an official receipt for tax and/or insurance purposes.  Please note that the Clinic requires 24 hour notice to cancel an appointment without penalty. Appointments cancelled less than 24 hours in advance and no-shows will be charged the regular rate of the service.

Insurance

If you have extended health insurance, you may be covered for Psychological Services.  We encourage you to check with your insurance provider to determine your coverage. Onward does not submit to third parties or work directly with private insurance companies  As such, you are required to pay for your session at the end of each appointment and then submit your receipt to your insurance company for reimbursement.

Have More Questions?

Contact us to learn more about how Psychotherapy and Neurofeedback work. We would be happy to answer any questions you have.